Request a Refund
Avenila.com Return Policy: You may return any new item or item component purchased from Avenila.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of delivery. Avenila.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Avenila.com will not accept returns of any item more than 30 days after you receive the shipment.
To initiate a return please contact us at: firstname.lastname@example.org.